Rewarding the calculated risks leads to an interesting and exciting workplace culture.
Failure is not the opposite of success, but a
part of it.
Failure is not a word that oozes positivity,
but it is certainly a precursor to something big.
Charlie Chaplin, Oprah Winfrey, Walt Disney,
Steve Jobs, Socrates, Michael Jordon— history is full of people who failed at
one point of time, but still managed to do brilliant things. For example, when
Bill Gates launched Traf-O-Data, the product was full of bugs. In fact, Elon
Musk’s Pay Pal was once voted to be the worst product idea, but look where Musk
and Gates are right now!
This is why, it is important for
organisations and the leadership to encourage failures.
Says Ravi Mishra, senior vice president - HR
and admin, Birla Carbon, “If you look at any child in the age group of six
months to one year, before they actually start walking, you will see that they
fall down umpteen times. So, failure is the basic fundamental of our lives.
Organisations that accept it with open arms are most successful.”
All companies, that have innovation in their
DNA, promote and celebrate failures at the developmental stage. There is a
learning from each failure and that translates into a better product.
Businesses, which aim to do ground breaking things, allow their people to make
mistakes and fail, but never give up. Experiments need courage, and failure or
success is just a by-product.
80 per cent of the success stories, in terms
of products and innovations, come after the acceptance of the failure. Faraday
discovered electricity after many failures. Apple and IBM are also classic
examples of changing failure into success.
“In fact, even in my office, there have been
incidences when I’ve seen people fail, but I let them go about it. Because
there is no better teacher than failure and it only helped them improve,”
shares Mishra.
“Failures need to be allowed as they give you
a huge amount of insights into a particular project or assignment. One needs to
learn from these mistakes or failures and build your strategy to allow you to
succeed as you go forward. Unless you fail you will neither innovate nor work
on alternative plans,” says Alok Nigam, senior vice president and Group CHRO, Bhartiya Group.
Failures need to be allowed as they give you
a huge amount of insights into a particular project or assignment. One needs to
learn from these mistakes or failures and build your strategy to allow you to succeed
as you go forward. Unless you fail you will neither innovate nor work on
alternative plans.
The new generation at the workplace has also
forced organisations to change their mindset towards failures. This
feedback-oriented generation demands an environment and avenues to fail
freely.
When the senior management gives liberty to
the youngsters, who are always brimming with ideas, it leads to innovation.
Failure is basically allowing people to experiment. “Unless you chart the
unknown territory, how will you know what you can do?” opines Praveer
Priyadarshi, chief people officer, Zee Entertainment Enterprises.
Priyadarshi adds that failures should not be
looked down upon as setbacks, but as entrepreneurial spirit. "We promote
an entrepreneurial mindset and encourage our employees to constantly push the
boundaries with a “Can Do” attitude. For us every setback is a learning
opportunity which helps in recalibrating the way we think, plan and act in
delivering Best in class media and entertainment solutions to our
consumers."
Success is not the first step, but the end of
the long road, where you will face lots of failures. Failure should be seen as
an opportunity, and then the results will also be much more reliable. Success
takes time.
Failures should not be looked down upon as
setbacks, but as entrepreneurial spirit. Most of the startups today are
not successful the moment they are launched. They take time. It is the
organisation’s appetite to support and encourage failure that leads to
innovation.
When the senior management gives liberty to
the youngsters, who are always brimming with ideas, it leads to innovation.
Failure is basically allowing people to experiment. “Unless you chart the
unknown territory, how will you know what you can do?” opines Praveer
Priyadarshi, chief people officer, Zee Entertainment Enterprises.
Priyadarshi adds that failures should not be
looked down upon as setbacks, but as entrepreneurial spirit. “We promote an
entrepreneurial mindset and encourage our employees to constantly push the
boundaries with a “Can Do” attitude. For us every setback is a learning
opportunity which helps in recalibrating the way we think, plan and act in
delivering Best in class media and entertainment solutions to our consumers,”
he says.
Success is not the first step, but the end of
the long road, where you will face lots of failures. Failure should be seen as
an opportunity, and then the results will also be much more reliable. Success
takes time.
“Most of the startups today are not
successful the moment they are launched. They take time. It is the
organisation’s appetite to support and encourage failure that leads to
innovation,” affirms Priyadarshi.
Failure is actually the cost one pays to be
right. No one ever hits the bull’s eye at first go.
If an organisation is yearning for something
new, it has to give its employees the freedom to make those mistakes that would
eventually lead to the right thing.
If you look at any child in the age group of
six months to one year, before they actually start walking, you will see that
they fall down umpteen times. So, failure is the basic fundamental of our
lives. Organisations that accept it with open arms are most successful.
If we look at Elon Musk’s SpaceX, the
reusable rockets have failed more than they have succeeded, but they are still
touted as the next best thing in the field of space technology. If Musk would
have abandoned it all, when the rocket first crashed, SpaceX would have just
ended up in some textbook.
Experts believe that failure adds to the
learning curve. “It’s the most basic outcome of failure—you learn. After an
employee has failed, he is a better person than he was before he tried. Before
he can find that one step to do the thing right, he has to go through 100 steps
of failure. But every failure will make him a better person,” says a senior HR
practitioner.
“Any intellectual failure can be tolerated as
long as there is learning, followed by multiple benefits in the long run.
Success can foster decreased search and attention, increased complacency, risk
aversion and maladaptive homogeneity. A modest level of failure can promote the
willingness to take risks and foster resilience, enhancing experimentation
benefits that complement the liabilities of success,” says Alok Mishra, senior
hr practitioner.
Sushma Sahai, HR Head of Baggit feels that
providing opportunities to experiment is the need of the hour. “Yes, it is a
good idea to devote some part of your time and budget to experimentation
without the fear of repercussion. This encourages team members to try new
ideas. Sometimes, it leads to better things and better understanding.”
There are times when people do not know how
to approach a problem, but if they try and fail, they will at least know if the
idea or method was going to work or not. Failure provides answers.
CEO and co-founder of Madison Reed, Amy
Errett once said, “Perfection is the enemy of growth. De-emphasising perfection
will encourage your employees to work hard, and grow loyal to your company.”
Failures make employees confident. Research
has shown that people at a company that encourages them to experiment will
always be happier and more productive than their counterparts in a company that
restricts them from faltering. Rewarding the calculated risks leads to an
interesting and exciting workplace culture.