TI would be worth a look if your company develops training for external audiences and needs a system built to handle those specific needs.
Lots of technology exists today to support
the HCM function, and one of the areas that is fairly mature is the learning
management system, or LMS market. These tools have been around for years and
are usually leveraged to deliver eLearning and track completions/compliance.
But that’s not the only tool in today’s learning technology stack. In the last
month I’ve been reviewing other tools and tech and have run across three very
interesting solutions that are solving major problems within the learning
world.
Finally! Focus on Skills and Mobility from a Learning Perspective
Every company knows that learning isn’t about
completing courses–it’s about gathering skills and improving performance.
Pathgather has set out to do just that with its system. World class customers
such as HP, Visa, and T-Mobile all trust Pathgather’s technology to help manage
employee learning not in the traditional sense, but by giving employees the
ability to capture their learning activities on a broader scale (read an
article? watched a video? it’s all in your profile).
I’ve said for quite some time that curation
is the new creation for L&D professionals, meaning that L&D leaders
need to get comfortable with helping to curate and find great resources instead
of trying to justify their value purely through the creation of new learning
objects. This tool gives L&D leaders a leg up on that challenge.
The piece that really excited me was their
focus on actual talent mobility as a measurement of success. Too often learning
sees quantity of content delivered as its measure of success, when in reality
it should be the improvement of the people and the organization. Very, very
interesting solution and one that I am going to continue to watch.
Instructor Led Training is Important and Valuable: Manage it Well
In every study I’ve done over the years,
instructor-led training shows up as the most common tool and one of the most
highly regarded in terms of effectiveness. Yet enterprise firms spend millions
to send people to physical training sites and there’s often so much waste and
ineffective use of resources. If you’re lucky, your LMS allows you some basic
tools to manage this, but in reality it wasn’t built to run an ILT training
organization.
The team at Training Orchestra is solving
this problem and helping employers to see the business value in the change, and
their clients include firms like PwC and Capgemini. For instance, clients come
to TO for help with optimizing an existing ILT operation, and they can see up
to 25% optimization in resources in the first year of operations. This means
more efficient scheduling of people and resources, making sure the right talent
is on hand at the right time in the right place. While it sounds simple, it can
equate to millions saved for very large training operations. Instructor-led
training isn’t going away any time soon, and smart companies with big ILT needs
should think about optimizing their approach.
Training Your Customers and Partners with a Dedicated, Purpose-Built
System
Training in today’s world often means
something more than just employee-focused learning. Yet many systems are built
just to deliver training content to internal workers. How should companies
train their partners and customers, then? And what about paid training–can the
system handle the ecommerce aspects?
That’s the problem Thought Industries was
created to solve. This system focuses on powering the business of learning. The
part of the conversation that most excited me was the difference in how
training is often developed for internal audiences versus how it needs to be
developed for external audiences, especially paid ones. For instance, we’ve
argued about the importance of learner experiences, because we need to
“encourage” internal workers to take training. When we’re selling training to
external audiences, we have an even bigger hurdle to make it engaging and
valuable, because the downside isn’t just a lack of voluntary
participation–it’s a lack of revenue. In other words, these are consumers with
choices, not captive employees subject to our whims as an L&D team. TI
would be worth a look if your company develops training for external audiences
and needs a system built to handle those specific needs.