An integrated HRMS that pulls together data on scheduling, resources and performance can assist managers in doing just that; sharing the workload equitably.
According to a Gallup poll, around
85% of employees class themselves as either ‘not engaged’ or ‘actively
disengaged’ at work. No wonder employee engagement is a perennial issue.
But what does a ‘disengaged’ employee look like?
Disengagement can take many forms but some of
the most common are: doing just enough to get by (if that), not recommending
their employer to others, complaining to teammates and avoiding their manager,
and making excuses for their mistakes.
What impact do such attitudes and behaviors
have on the workplace? Here are three…
1. Mediocre performance
The same Gallup poll put the cost of
employees not being actively engaged at $7 trillion in lost productivity. That
definitely suggests that greater engagement would translate to better job
performance. Which is not to say that a disengaged employee is performing
poorly, but they’re unlikely to perform to their full potential (think about it,
‘disengaged’ is just modern business parlance for ‘their heart’s not in it’).
Consider:
One way to boost performance (and re-engage
people) is to pay proper and efficient attention to it which means taking a
look at your performance system. Does it help your managers establish clear
expectations? Hold people accountable for results? Encourage performance
conversations more than once a year? Offer clear rewards for above-and-beyond
performance? Do your people feel supported or shackled by it?
The right HRMS can not only be aligned
to an effective, modern performance management system but will also prompt the
right action at the right time to keep your performance management on track and
at the forefront of everyone’s attention.
2. Lack of teamwork
Few would argue that in most industries, good
teamwork translates to better performance, for both the individual and the
wider team or department. After all, in the never-ending flood of new
management models and frameworks, we’ve yet to hear one that says, ‘Split your
people up for better results!’
However, the disengaged employee is less
likely to support their co-workers, less likely to ask for support, and tend to
feel little or no enthusiasm for team activity. If your organizational
structure and ways of working depend on cooperation, that kind of disengagement
is a problem.
Consider:
To begin, ensure that your team members are
interacting in a way which encourages the creation of genuine connections.
Suggestions include:
# Regular team meetings with a collaborative
theme
# Team lunches – a more relaxed mode of
meeting
# Occasional social events – with activities
and venues that will appeal to all
For day-to-day working, many of the latest
HRMS packages include collaborative and social communication tools that encourage
better communication and help cut across traditional hierarchies.
3. Increased stress
This link goes two ways: stressed employees
are more likely to disengage and the disengaged are more likely to be stressed.
Stress may result from workload, insufficient resources to get the job done, or
a culture that fails to respect employee time.
Consider:
The aim is to provide a challenging but not
unmanageable workload, in an environment that supports the achievement of that
workload. Simple in principle. As well as showing some commitment to employee
well-being (the beginning of the year is a popular time for introducing
employee health initiatives that encourage exercise and better eating), the key
is to ask enough but not too much of people. An integrated HRMS that
pulls together data on scheduling, resources and performance can assist
managers in doing just that; sharing the workload equitably.