the savvy small business owner can create a highly attractive message that competes with larger brands, engages their ideal hires, and grows their business.
As a small business owner, you’re living
proof that the American Dream is still alive and well. You’ve taken the risks,
made few enough mistakes to successfully grow your business, and now you find
yourself fully engaged in a war for the kind of talent that will take your
business to the next level.
Small companies face unique challenges that
larger organizations simply don’t have. You probably don’t have a large HR team
(or even a single HR person), your recruiting “budget” likely comes straight
out of your operating revenue, and your recruiting process is, let’s say, a
work in progress.
While it may seem like an impossible task to
lure the kind of talent you’ll need to attract to meet your growth goals, there
are ways that you can successfully recruit A-players to your growing company.
The first thing that any hiring manger or
business owner needs to understand about attracting talent is what today’s job
seekers care about. According to a recent PwC survey, candidates’ career
decisions revolve primarily around three things: opportunity for career growth,
earning a competitive wage, and the availability of flexible or alternative
work arrangements.
Let’s identify the advantages that small
companies have in these areas and learn how you can leverage this information
to improve your employment brand and make your company’s offer the one your
target talent accepts!
1. Opportunities for Career Growth
With the job market nearing full employment,
today’s job seekers have options. So perhaps it’s no surprise that the thing
many potential candidates want to know most is how your opportunity can move
their career goals forward. Whether they’re looking to move from a sales rep
into management, add new areas of responsibility to their role, or add new
skills to their résumé, everyone wants to move forward.
Inside large organizations, bureaucracy,
seniority, and office politics can make this advancement challenging if not
impossible. As a small business, you’re almost certainly more nimble than
most big companies. If you can learn to focus on your unique advantages, you’ll
be able to craft a story and employment brand that highlights the opportunities
your roles offer.
Effectively communicating the opportunity for
upward mobility to potential candidates will help them understand that by
joining your company they will more quickly and efficiently expand their skillsets
and responsibilities to move their careers forward. Consider using language
that is outlined in the example below.
Example: Through this position at ACME Inc.,
you’ll be exposed to multiple aspects of our business where you’ll actively
engage with senior leadership and gain insights into the operations of multiple
business units. As a small firm, we empower our employees to learn as much as
they can about the areas of our business that interest them so that they’ll be
well-positioned to advance their careers and make an impact here very early on.
2. Competitive Wages
Unsurprisingly, all candidates want to be
paid what they’re worth. This isn’t greed, it’s common sense. But every dollar
counts in a small business, and paying the same or more than your talent
competitors isn’t always possible. However, the amount you pay your people
should be driven by the market. And today’s market is a seeker’s market,
meaning that submitting low-ball offers to great people is a big mistake.
While it can be a painful realization that
you may need to dish out more money that you originally planned, the cost of
training and developing talent that leaves to earn more elsewhere is far more
expensive.
As a small company, your time is as precious
as your money. If the owner or another senior member of your team is involved
in training and mentoring a new hire that leaves, not only did you lose that
employee, but you spent a leader’s time, energy, and contribution on a person
that can no longer impact the business.
If you need to access current compensation
information, I encourage you to do a search for the same job online to
understand the current market rate for your jobs.
3. Availability of Alternative Work Arrangements
In today’s connected world, employers are
running out of excuses to chain their employees to a desk for 40 hours per
week. In most companies, at least some of the jobs could easily accommodate a
flex arrangement of some kind.
Alternative work arrangements can take many
forms. Some of the most common and attractive flexible work arrangements
include half-day Fridays, working “Four 10’s” (10 hours per day, 4 days per
week) and remote, or work from home, opportunities.
The specific form your flex arrangement takes
isn’t important. What is important is that you understand how meaningful a
flex-work schedule it is to potential employees and include it as a part of
your candidate messaging if you decide to offer one.
Putting it All Together
There’s no doubt that small businesses have some distinct challenges attracting and retaining top talent. But with a deep understanding of what job seekers value most and an investment of time identifying how to use your size to your advantage, the savvy small business owner can create a highly attractive message that competes with larger brands, engages their ideal hires, and grows their business.