By putting a check against each of these pointers, you can now answer the question if your training is future-proof.
How
can you develop a training that is future-proof and will be fit for purpose not
just in the short run but in the long one too?
In
a fast-changing and highly competitive corporate culture, a strong training
strategy defines how companies leverage the potential of their employees. But
what good is training that will become obsolete in some time? Today’s business
world calls for learning programs that can work not just now but beyond too.
Read on to know how you can create learning and development resources that can
stay relevant in the long run.
A
workforce that possesses the essential skills, knowledge, and expertise is
crucial for any organization that wants to achieve high levels of business
success. This is especially true in today’s era where employees work mostly
with their minds, rather than their hands as it was in the industrial period.
Naturally then, training and development have never been more important as a
means to keep employees engaged and help them maintain that competitive
edge.
In
fact, as HR and L&D professionals, it is upto you to create a learning
culture that encourages continuous learning and helps develop that mindset. But
you also have to remember that training programs should be such that they can
withstand the test of time. In a fast-changing corporate environment, learning
resources can become obsolete and archaic if not designed keeping in mind
certain aspects. After all, your employees need to constantly absorb all the
information that is around them to sustain the competition. And for this, you
need to give them the right tools that support the idea of self-learning.
How
can you develop such a training that is future-proof and will be fit for
purpose not just in the short run but in the long one too? Here’s a quick
checklist of questions to ask about your training plan and strategy:
1. Have you invested in a
‘Learning Ecosystem’ rather than just a ‘Learning Platform’ alone?
Without
a sustainable and easily implemented plan to capture and spread information
between employees, training is actually not much. If you have put all your
money into a standalone learning platform, chances are you may have to rethink.
The time has come to look at Learning Management Systems not just as a
standalone entity but as a more holistic learning ecosystem. Besides managing
and delivering learning/ training, the LMS should be able to work alongside
several other applications, tools, websites, etc. to present a one-stop-shop
for everything 'learning'. Such a system works better for training now
considering that times are fast changing.
Today’s
learning ecosystem should be capable of easily integrating with and supporting
Online Course Marketplaces/ libraries considering that the likes of Khan
Academy, Lynda, etc. are growing exponentially. This opens the door to a wide
learning/training repository, sometimes beyond what is available in-house/ proprietary.
Similarly,
a Mobile Learning App is also a critical aspect of the learning ecosystem since
it offers learners a continuous and seamless learning experience while enabling
them to access training while offline (not connected to the Internet).
This
ecosystem should also have the ability to integrate with HRIS, HRMS, and other
3rd-party applications.
2. Have you built a
transformative Learning Culture?
A
strong learning culture helps to retain top talent, reduce turnover, and
increase productivity and engagement. The question is whether you have a
transformative learning culture that makes your organization more successful?
According to Josh Bersin, the single biggest driver of business impact is the
strength of an organization’s learning culture. Such a culture is where
managers assess growth, not just performance. It is also where managers know
how to coach effectively so as to help employees build their competence and
confidence. This kind of environment makes learning easily accessible and encourages
on-demand learning that empowers employees to seek and find their own answers.
In a transformative culture of learning, employees will always have the
potential to drive an organization to new heights and you will reap the many
benefits that learning provides.
3. Are you thinking beyond
‘training’? Are you thinking Performance Support?
Performance
Support is a significant aspect of the learning process because it comprises
tools and learning aids to help employees with on-the-job support at the “precise
moment” of need. So it is imperative that you focus on providing performance
support to your employees since these tools are rooted in their learning
workflow even as they go about their jobs.
Supporting
the success of Performance Support Tools (PSTs) is Mobile Learning in all its
glory ready to fulfill learners requirements to learn something new, something
more, apply the existing knowledge, solve problems and change something if need
be.
Besides
PSTs, the other aspects that also fall in the category include Knowledge
Reinforcement Tools (that leverage the ‘mobile’ aspect of learning), Sales
Enablement Platforms (that provide the sales workforce with the right training
with optimum utilization of learner downtime like travelling, waiting, etc),
Mobile-first LMS (that enables to deliver training anywhere and through any
device) and On/Off Sync apps (that ensures learners can download content even
when there is no Internet connectivity).
4. Have you hired right and
smart?
The
leadership of an organization contributes a great deal in determining its
success. However, if you start looking for leaders when the need arises it may
not work well. Plus, the average cost per new hire is at an all-time high
of $4,000.This is why it helps to work on this right at the beginning and
maintaining a steady pipeline of leaders. You can do this by hiring the right
kind of people who have leadership capabilities and who can exercise them when
needed. You first need to identify values, skills, and attributes that are a key
part of the role and use them for screening employees during the hiring
process. The next step could be to develop training to hone these skills for
leadership roles.
5.
Are you connecting the dots between Leaders and Learning?
Organizations
play a key role in creating an environment that pushes 'Leaders' to stay in the
'learning mode'. What can you do as L&D to aid the path of leaders towards
learning? Among other things, you can focus upon adopting LMSs that provides
access to learning content that fits the context (links to Blogs, Wikis,
Document Repositories etc.), or has a Discussion Board, where the questions can
be posted for a broader audience to input ideas and find the right solutions.
LMSs are also known to create a conduit for open communication within the
organization, which in turn allows the leaders to communicate clearly, exchange
ideas, improve them based on feedbacks, align goals and vision and be a part of
the organization’s learning strategy. Leaders can also be encouraged to learn
by exposure by establishing peer-to-peer connections, creating individualized
coaching programs or Mentoring Programs for confidence building etc.
By
putting a check against each of these pointers, you can now answer the question
if your training is future-proof. In a corporate world that is always ready for
action, your visionary learning future and development strategy will go a long
way in preparing your workforce to keep abreast with the transforming business
opportunities.