But, recruiters need to constantly evaluate sources to ensure they remain competitive. Because when recruiting is competitive, the organization is competitive.
A
few months ago, I had the opportunity to hear Shally Steckerl, founder of
The Sourcing Institute Foundation and senior sourcing consultant at Fiserv,
talk about “Using Tools and Pipelines to Source Talent” at the Recruiting
Trends & Talent Tech Conference. One of the things he mentioned stuck with
me: the notion that it’s not only important to find and try new recruiting
sources, but to evaluate their effectiveness.
It
reminded me of a panel discussion led by Tim Sackett, president at HRU
Technical Resources, during last year’s TATech Spring Congress. He asked
panelists how long they gave a new source to prove itself. Most panelist were
comfortable saying a year. I must admit I was surprised. In my career, when I
wanted to try new recruiting sources, senior management was looking for
immediate return on the investment. Instant gratification if you will. A year
would have been a luxury.
Back
to evaluating your recruiting sources. It got me thinking. What steps should
someone take when they’re considering the effectiveness of a recruiting source.
First,
decide what effectiveness means.
This
isn’t as easy as it sounds. Does being an effective source mean lots of
applications? Or a lot of interviews? Or a lot of hires? Maybe it means not
only quantity of hires, but quality after the introductory period has ended?
Does it include cost-per-hire? I can’t tell you what effectiveness means
for your organization, but I can say that it’s important for recruiters to
decide…and be consistent.
Get
management to buy-in. Maybe it’s because I’ve been in this situation one too
many times, but recruiters will want to make sure that hiring managers are on
the same page when it comes to the effectiveness of sources. If managers think
a great source is one that supplies piles of applicant flow and HR thinks it’s
about quality over quantity, there it could be a challenge getting buy-in for a
particular source.
Agree
on time frames, data collection, and reporting. I mentioned earlier that I’ve
worked places where sources just got one try. I know that’s not fair, but that
was what senior management was willing to finance. It’s equally important to
make sure that everyone will accept the data regarding sources. The good news
is that many recruiting technology solutions can supply this data, so there
shouldn’t be too many questions about its validity.
Determine
the consequences. Okay, so you’re measuring the effectiveness of sources.
That’s great. What happens if a source isn’t cutting it? It makes no sense to
track effectiveness if nothing is going to happen to ineffective sources. This
is going to put some pressure on recruiters, because sometimes doing
something…anything…is better than nothing. Even if it is a less than reliable
source.
Let
source providers know. If the company is using third-party sources like job
boards, career fairs, search firms, etc. for their recruiting, it’s only fair
to tell these providers that if they aren’t effective, the company will have to
reevaluate the partnership. That’s not a mean thing to do. In fact, it could
make some sense to share the metrics with your third-party sources. Maybe they
have some ideas to improve effectiveness using their product or service.
Talent
is a key differentiator for businesses. Finding excellent recruiting sources
translates into finding the best talent. But, recruiters need to constantly
evaluate sources to ensure they remain competitive. Because when recruiting is
competitive, the organization is competitive.